Ambassador Nick prepares a visitor badge. For his ready smile and excellent service, Nick was Children's Employee of the Month last December.
Visitors Coming to Children's
Visitors' guide
We are happy to welcome visitors of all ages to Children’s Hospital & Research Center Oakland. We want your visit to be as easy and safe as possible. There are just a few things you need to know.
For visiting hours, click here.
Ambassadors
Everyone visiting our medical center is met by one of our ambassadors at the Ambassadors’ desk in the entry lobby. The ambassador is there to help direct you and provide any information you may need about the hospital. He or she will issue you a badge. The badges are color-coded so you can find the appropriate floor/s.
The ambassador will quickly screen little ones for colds and other contagious illnesses. We have a special sticker for kids to wear after screening.
Who may visit
Parents and guardians are welcome at all times, day or night. Because space is limited, only one parent/guardian may spend the night in a child’s room.
Unfortunately we don’t have space for young visitors and siblings to spend the night. Please make arrangements for the care of your child’s brothers and sisters.
Because of limited space, please, no more than four visitors at one time in a room.
Visiting hours
Friends and relatives, including brothers and sisters, may visit between 8 a.m. and 8 p.m., seven days a week.
Hand Washing
For everyone’s health and safety, we require that visitors wash their hands, just as our staff does, before entering a patient’s room. There are clean bathrooms on every floor to accommodate you.
Preparation
Child Life specialists are available to help prepare children to visit a sick or injured sibling. Please call (510) 428-3520.
Special guidelines
If you are visiting a child in the Intensive Care Nursery, Intensive Care Unit or the Immunocompromised Unit, special visitation guidelines may apply. Theses guidelines are posted in these areas.
Cooperation
Please make sure that kids are supervised while in the hospital.
Sometimes we may ask all visitors to leave temporarily so we can provide critical care to a very sick child. We appreciate your cooperation.
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