Family Resource & Information Center

The Family Resource & Information Center supports patients and families by providing resources to help cope with hospitalization, health and condition information, and local area information. Support includes referral support, access to books and magazines, educational pamphlets, Internet access, fax, a copier, and respite--all provided in a comfortable and welcoming environment.

Find Us

Why Families Choose Us

The Family Resource & Information Center (FRIC) is located on the second floor of the main hospital, adjacent to the cafeteria, the Friendly Café. FRIC provides families support and information to help them manage their child's medical care during their time at Children's Hospital Oakland.

Health Information and Research

  • Find online information about diseases, conditions, parenting, and hospital services
  • Access an online library of books, magazines, and parent education videos

Support and Respite from Hospital Routine

  • Learn about support groups and community resources
  • Ask where to dine, shop, or laundry services
  • Find information on hotels, restaurants, transportation, neighborhood services, and recreation
  • Computers for family use, scan, fax, and cell phone charging

Respite from the Hospital Routine

  • The Family Resource & Information Center hosts family coffee hours and other family-centered events
  • A bilingual specialist is on hand most days to help families who speak only Spanish

Grateful to Receive the Following In-kind Donations

The Family Resource & Information Center is grateful to receive the following in-kind donations for our families:

  • Packets of toiletries including any or all of the following: toothbrush, toothpaste, comb or brush, deodorant, soap, shampoo
  • Sibling kits with playing cards, coloring or game (sodoku, crossword, word search) books, coloring pens
  • Craft supplies such as yarn, needles and hooks, embroidery materials, cross-stitch kits
  • Pens, pencils, notepads to handout
  • Magazines such as Oprah or People and Spanish magazines
  • Books for children and adults


Monday-Friday 10 AM - 3:30 PM

Additional hours are based on volunteer availability.