REFERRAL GUIDE FOR PROVIDERS (CPT Codes & Authorization Information)

Already have a UCSF MD Link account?

To Create a UCSF MD Link Account 
  1. Go to UCSF MD Link
  2. Click “Request New Account”
  3. Fill out the request form
  4. Sign the DocuSign agreement
  5. You will receive an email with your new login and password within 3 - 5 days.
MD Link Questions

Frequently Asked Questions

Need MD Link Support for your account?

You may contact our help desk with questions about your MD Link account:

Will I be able to access my patient's results if I don't use MD Link to refer a patient?

Regardless of how you refer a patient to UCSF Benioff Children's Hospital Oakland, you can use BCHO MD Link to access his or her results as long as you are linked to the patient in the UCSF MD Link system. Patients' primary care physicians are automatically linked.

Already use CHO Remote? Signing up for MD Link provides these additional benefits:

  • Submit electronic referrals and orders for your private practice patients
  • Simpler user experience through Web-based portal
  • Receive email notifications for unread In Basket messages

How can you become an MD Link User?

Physicians and their designated staff members can request access here. From this page, you will be able to electronically complete the registration forms listed below.

  • MD Link New User Request Form (1 per practice, 1 time only & 1 per new user)
  • MD Link Participation Agreement (1 per practice, 1 time only)
  • MD Link Confidentiality Agreement (1 per new user)

For those already enrolled in MD Link, click here to log in.

Using MD Link

Once registration is completed, we will:

  1. Email you the MD Link user guide and associated tip sheets
  2. Contact you to determine an activation date and any additional training requirements

Can my office staff get their own MD Link account?

Yes, once a licensed physician(s) in the practice establishes their MD Link account with a secure log-in name and password, the physician/s may identify office personnel to receive security rights under the physician's account to access patient reports for their physician.

How do you know if our office should have access to a referred patient's records?

The patient's medical record will have to have the referring physician referenced as an MD Link physician. That is why it is essential that your patients identify you as the referring physician when they come to Benioff Children's Hospital Oakland. Once the encounter is closed, that closing triggers the system to send an email notification letting the referring MD Link physicians know that there is new information to be viewed.

What do I do if I can't find a patient on UCSF MD Link?

Contact our MD Link Help Desk at:

Is this HIPAA Compliant?

MD Link is HIPAA compliant, so you can rest assured that your patient’s privacy is protected. Every member of your team approved for system-use receives a personal login and password.