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Requests for Interviews or Filming/Photographs

Members of the media interested in conducting interviews or taking photographs of staff, patients, or patients' families must first request and obtain prior authorization from Children's media relations staff. This includes visits to Children's for live stand-up reporting and other external shots on the campus. No one other than a member of the media relations team can approve requests from members of the media.

Patient & Family Interviews

The Media Relations staff will manage legal releases and obtain the written or verbal permission of the patient, or in the case of a minor, the parent or legal guardian, for photos and interviews. They will also notify the patient care areas involved and if needed make special arrangements for filming. To avoid delays, make arrangements in advance.

We may deny media access to the patient if it is determined the presence of media or photographers would aggravate the patient’s condition or interfere with appropriate clinical care.

Media Escort Requirements

To protect the privacy of all UCSF Benioff Children's Hospital Oakland patients and their families, we require that any media guests, journalists, photographers, or film crews be escorted by a member of the media relations team at all times when visiting UCSF Benioff Children's Hospital Oakland owned or operated facility. This policy is in effect to secure the confidentiality of our patients in concurrence with the American Hospital Association and HIPPA guidelines. Children’s reserves the right to ask members of the press to leave if patient care may be comprised. Check-in is Mandatory.

Upon arrival to a Children’s Hospital Oakland property, all members of the media are asked to check-in and identify themselves at the security desk located at the entrance to the main hospital. Media representatives may wait in the main lobby after contacting the media relations representative about their presence.

Media crews, reporters, videographers and photographers who enter any Children’s Hospital Oakland property without acquiring clearance from Media Relations will be stopped by security and asked to go to the lobby area until a Media Relations staff member can be contacted.

To avoid delays, make arrangements in advance to have your visit facilitated by Media Relations. 

Medical Expert Interview Requests

At Children’s Hospital Oakland everything we accomplish in regards to patient care, pediatric research and development, and healthcare advocacy is designed to make an impact on a global level, and we are happy to work with both local and national media outlets to provide:

  • Pediatric health and disease experts for interviews
  • Subject expert speakers
  • Comments on national health and pediatric related trends and stories
  • Commentary on healthcare issues
  • Scientific findings
  • Research, clinical trials, and technology
  • Specific in-depth reporting on diseases and treatments

If you would like to learn more about the inspiring work taking place at Children’s Hospital Oakland or arrange an interview with a pediatric health expert, contact our media relations team.

References to Our Hospital & Staff

We request that references to the hospital include the hospital’s full name: UCSF Benioff Children's Hospital Oakland, and that interviews arranged through the Children's Hospital Oakland media team identify the subject by their UCSF Benioff Children's Hospital Oakland title.

Requests for Interviews or Filming/Photographs

Members of the media interested in conducting interviews or taking photographs of staff, patients, or patients' families must first request and obtain prior authorization from Children's media relations staff. This includes visits to Children's for live stand-up reporting and other external shots on the campus. No one other than a member of the media relations team can approve requests from members of the media.

Patient & Family Interviews

The Media Relations staff will manage legal releases and obtain the written or verbal permission of the patient, or in the case of a minor, the parent or legal guardian, for photos and interviews. They will also notify the patient care areas involved and if needed make special arrangements for filming. To avoid delays, make arrangements in advance.

We may deny media access to the patient if it is determined the presence of media or photographers would aggravate the patient’s condition or interfere with appropriate clinical care.

Media Escort Requirements

To protect the privacy of all UCSF Benioff Children's Hospital Oakland patients and their families, we require that any media guests, journalists, photographers, or film crews be escorted by a member of the media relations team at all times when visiting UCSF Benioff Children's Hospital Oakland owned or operated facility. This policy is in effect to secure the confidentiality of our patients in concurrence with the American Hospital Association and HIPPA guidelines. Children’s reserves the right to ask members of the press to leave if patient care may be comprised. Check-in is Mandatory.

Upon arrival to a Children’s Hospital Oakland property, all members of the media are asked to check-in and identify themselves at the security desk located at the entrance to the main hospital. Media representatives may wait in the main lobby after contacting the media relations representative about their presence.

Media crews, reporters, videographers and photographers who enter any Children’s Hospital Oakland property without acquiring clearance from Media Relations will be stopped by security and asked to go to the lobby area until a Media Relations staff member can be contacted.

To avoid delays, make arrangements in advance to have your visit facilitated by Media Relations. 

Medical Expert Interview Requests

At Children’s Hospital Oakland everything we accomplish in regards to patient care, pediatric research and development, and healthcare advocacy is designed to make an impact on a global level, and we are happy to work with both local and national media outlets to provide:

  • Pediatric health and disease experts for interviews
  • Subject expert speakers
  • Comments on national health and pediatric related trends and stories
  • Commentary on healthcare issues
  • Scientific findings
  • Research, clinical trials, and technology
  • Specific in-depth reporting on diseases and treatments

If you would like to learn more about the inspiring work taking place at Children’s Hospital Oakland or arrange an interview with a pediatric health expert, contact our media relations team.

References to Our Hospital & Staff

We request that references to the hospital include the hospital’s full name: UCSF Benioff Children's Hospital Oakland, and that interviews arranged through the Children's Hospital Oakland media team identify the subject by their UCSF Benioff Children's Hospital Oakland title.

In This Section
For Media
Contact Media Relations
Media Relations Team

Lorna Fernandes
Senior Public Information Representative, Public Affairs
UCSF Office of Communications


Tel: 510-428-3069 | Cell: 510-410-0389
Email: 
Lorna.fernandes@ucsf.edu

After Hours: (415) 502-6397