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More information available at: Physician Resources

Medical Staff Services

Medical Staff Services coordinates the credentialing and privileging of the more than 800 healthcare providers at Children's Hospital Oakland. We follow credentialing standards mandated by the federal and state government as well as by regulatory agencies such as the Joint Commission, National Committee for Quality Assurance and the American Accreditation HealthCare Commission / URAC.

Medical Staff Office
Hours: 8:00 am - 5:00 pm, Mon - Fri
Children's Hospital & Research Center Oakland
5225 Dover Street
Oakland, California 94609

Phone: (510) 428-3334
Email: medicalstaff@mail.cho.org

Medical Staff Office Hospital Annex
(Convenient location for information, updates, after hours drop-box)
Hours: 6:00 am - 2:30 pm,  Mon - Fri
747 52nd Street, Ste. 201
Oakland, California 94609

Phone: (510) 428-3334 ext. 4803

Accessing Our Services

See Information for Medical Professionals  

About Children's Hospital Oakland

Welcome to Children's Hospital & Research Center Oakland. We believe that access to the best healthcare possible is the birthright of every child. Staff at Children's Hospital & Research Center Oakland take great pride in their hospital and research institute, and especially in the care, they provide children who come here. Founded in 1912 by East Bay women's groups, the hospital maintains its original policy that no child is ever turned away because of inability to pay.

Because we're an independent, free-standing not-for-profit pediatric medical center, we're able to focus all our attention and all our staff on taking care of children.

  • Children's is one of the busiest pediatric medical centers between Los Angeles and Seattle with more than 200,000 outpatient visits a year.
  • We are a state-designated referral center for high-risk newborns in Alameda and Contra Costa counties.
  • Our physicians are specialists in over 30+ pediatric sub-specialties.
  • On average we serve 10,000 inpatient admissions yearly.

Grand Rounds

Grand Rounds are held Tuesday mornings, 8:00 to 9:00 a.m., in the Outpatient Center basement auditorium. CME units are available, so are bagels and coffee. You are welcome to attend most of the resident noon conferences, but many do not qualify for CME. You can access the Grand Rounds and noon conference schedules on CHOnet and by clicking the link below.

See: Grand Rounds Schedules

Resident Noon Conferences

Resident noon conferences are also held in the Outpatient Center basement auditorium, from 12:30 to 1:30 PM most weekdays. You can access the Grand Rounds and noon conference schedules on CHOnet and by clicking the link below.

See: Noon Conference Schedules

Diagnostic Imaging

The digital Picture Archiving and Communication System (PACS) allows remote viewing of all diagnostic images (x-rays, CAT scans, MRIs, etc.) at dedicated computer workstations inside the hospital, and from outside the hospital via a web-based system. For more information, contact:

Children's Intranet: CHOnet

Check out CHOnet, the Children's Hospital Oakland intranet. The CHOnet icon is on the ZENworks menu on hospital computers.

How We Reference the Hospital

Officially, the name is UCSF Benioff Children's Hospital Oakland. We don't use acronyms for public and external communications. If you are referencing the hospital in writing, in the first reference—write the full name. Following the full name, you can refer to it as Benioff Children's Hospital Oakland.

You may see internal communications using an abbreviated format: BCHO. This acronym is used only in internal communications for internal audiences and should not be used in public communications.

Parking

You may park in the multilevel parking structure next to the Outpatient Building. Use the door west of the public entrance. There is an ID Badge reader on the side of the driveway opposite the garage door. Community-based medical staff may also park on the north side of the hospital along 52nd Street.

Doctor's Lounge

The Doctor's Lounge is located down the hall from the cafeteria, between the Medical Staff Office Annex and the exit to the south parking lot. Use your ID Badge to enter. Inside there is a coffee machine, microwave, TV, and computer terminals for your use.

Health Information Management

Children's Hospital Oakland uses Epic as its electronic medical records. In order to care for patients in the hospital or its clinics, you will have to complete Epic training.

Hospital Email

Request a password for Meditech and for Outlook email by email from Hospital Information Systems (HIS):

Medical Center employees should submit a Medical Center Account Request form at https://arf.ucsfmedicalcenter.org

Outlook is the hospital-wide email system. Generally, hospital and medical staff email addresses follow this format: FirstnameLastname@ucsf.edu

HIS can tell you how to access Outlook through the Internet using your Web browser.

HIS can also help you with software and technical assistance to set up a Virtual Private Network (VPN) on your office and/or home computer to link to Meditech.

The Help Desk at Hospital Information Systems (HIS) can be reached from 8:00 am to 5:00 pm daily.

The Hospital Information Systems (HIS) Department is located in the basement of the Outpatient Center (OPC) at 744 52nd Street, across the street from the main hospital.
Phone: Ext. 4357, or outside the hospital: (510) 428-4357

Phones and Paging

Hospital-based physicians and residents have four-digit pager numbers.

  • To page from outside the hospital, dial 510-718 and the four-digit pager number.
  • To page when you're inside the hospital dial 77- and the four-digit pager number.

When prompted by a beep, enter your number/extension.

Hospital extensions that start with 3 can be dialed directly: 428-3- - -

To reach an extension that starts with a 2, 4 or 5, dial (510) 428-3885. When prompted, enter the four number extension.

Join a Medical Staff Committee

We encourage you to join a Medical Staff committee. We need fresh ideas, and it's a good way to meet your colleagues. Please contact the Medical Staff Office about available committee openings: Phone: Ext. 3334


Patient Referrals

  • Referral Forms
    The Patient Referral Forms make the referral process easier by collecting for all necessary information on one form. Download the standard referral and department-specific referral forms at the link above.
  • Emergency Referral fax form: Please fax referrals directly to the Emergency Department.
    Fax: (510) 601-3934
    A PDF version of the emergency referral form is also available on CHOnet.
    The path from CHOnet's home page is: Forms > Emergency Department Referral Form.

Updates

  • To request a print version of the Physician Referral Directory, please contact Physician Liaison Services at:

Medical Library

UCSF Benioff Children's Hospital Oakland supports and enhances patient care, education, research and decision-making through the provision of knowledge-based information services for the hospital's medical and nursing staffs, employees, and medical students.

Looking for electronic resources, journals or books on a particular subject? To access Children's online library portal (OPAC Library Database), staff will need to login. (You must fill out a Library Account Registration at the library in advance to create an account.)

Children's Hospital Oakland Medical Library provides these links to online medical journals and databases for easy access for medical professionals.

Questions about how to get your library account, find information on a topic, request a book, get material from another campus, cite resources, or access information online?
For more information, contact the medical librarian.

  • Phone: (510) 428-3448 or x3448
  • Email: mdavenport at mail.cho.org

Medical Staff Well-Being Committee

The purpose of the Children’s Hospital Oakland Medical Staff Well-Being Committee is to support the health and wellness of our Medical Staff members, and in so doing, protect patient welfare, improve patient care, and improve Medical Staff functioning.

To contact the Medical Staff Well-Being Committee, phone Lynne Quirolo at: (510) 428-3475

Medical Staff Well-Being Committee Members

Augusta Saulys, MD
Chief, Emergency Medicine

Gabriela Bronson-Castain, PsyD
Clinical Child & Adolescent Psychology

Kevan McCarten-Gibbs, MD
Emergency Medicine

Lloyd Takao, MD
Community Pediatrician

Sharon Williams, MD
Chief, Pediatric Critical Care Medicine

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