Patients and Families

What Makes Us Different

UCSF Benioff Children's Hospital Oakland is a dedicated pediatric hospital offering a full spectrum of primary and specialized medical care. When a child is seriously ill or injured, the care required can be far more complex than that used to treat an adult, and only a children's hospital offers the degree of specialization that may be needed to make your child well. Children's Hospital Oakland is consistently recognized for being at the forefront of pediatric care among the nation's best children's hospitals.

More: Why Choose a Children's Hospital

Patient and Families Resources

Welcome to Children's Hospital Oakland. Below you'll find links to the patient, family, and visitor information that will help you prepare for your stay or visit. If you have any other questions, we would be happy to help.

Phone: (510) 428-3000

Preparing for Your Visit

• Find a Department or Service
• Learn about Your Child's Condition
• Your Child's Stay: Rooms, Meals, Special Needs, Your Healthcare Team
• Patient Services: Check-in and Identification, School Program, Art and Music Therapy, Family Resources, Food, Lodging
• Pastoral/Spiritual Care
• Clinical Research and Studies
• Billing Department - Billing & Patient Accounting Phone: (510) 200-0838 or (888) 245-2873
• Medical Records
• Insurance Information
• Patient Rights & Responsibility
• Contact Us ;Selected phone numbers to help you reach the person or department you need.

During Your Stay

• Cafeteria & Vending
• Accommodations / Lodging
• Guest Internet Access

Finding Your Way

• Locations, Directions, & Parking
• See location maps for public transportation and shuttle information

Visiting a Patient at Children's

• Visitor Information: Visitation Hours, Visitor Check-in & Policies, Food & Dining
• Gift Shop
• Send an eCard
• Neighborhood Guides:
• SFGate: Temescal, Rockridge, Piedmont
• 7x7 Magazine: Oakland's Temescal Alley