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How to Refer a Patient to UCSF Benioff Children's Oakland

1. Download a referral form from below

2. Gather patient information

3. Send materials to us

We’re available M - F, 8 a.m. – 6 p.m. Pacific Time

  • Call: (877) 822-4453  (877-UC-CHILD)
  • Fax Oakland: (510) 985-2202

Access


Questions?


COVID-19 Test Referrals - Triage Guide

COVID-19 drive-through testing is available at UCSF Benioff Children’s Hospitals by referral only.

Refer only pediatric patients who have:

  • Symptoms suggestive of COVID-19 who have not been tested recently 
  • High risks for complications and have been exposed to confirmed COVID-19 infected people

You may fax your referral to: (510) 450-7975

Outpatient Referral FAQs

What if I need to send notes or an authorization later?

We require the patient information listed below to relate the new documents to the original referral. Be sure the following information is printed legibly on the authorization or medical notes:

  • Patient Name
  • Birth Date
  • Referral Department Name
  • Fax completed forms to: (510) 985-2202 
    We will reply with a confirmation fax.

Should urgent referrals be sent to the fax line?

No. For urgent referrals, please call the specialty department directly and have the referring physician speak to the specialist on call. Specialties such as Cardiology and Hematology/Oncology use these consults to determine how soon a patient needs to be seen.

Who makes the appointment?

Your patient can call the access center to schedule an appointment:

  • (877) 822-4453 (877-UC-CHILD)

Your patient's family can also call the specialty department directly. While some Benioff Children's departments contact the family to schedule an appointment, they should call the department if they have not received a confirmation of the appointment. Processing the fax referral will take up to one day.

How is my fax referral managed?

Your fax is received and stored on a secure server. Your referral is then routed to the appropriate department for processing. A fax-confirmation reply is sent thanking you for the referral. The fax-confirmation includes: Patient name; Date of birth; Department referred to; Date and time we received your fax.

Who do I call with questions?

Call the Pediatric Access Center at:  (877) 822-4453  (877-UC-CHILD)

Questions about the referral management system should be directed to your physician liaison.

Physician Liaison Services:

  • Phone: (510) 428-3043
  • Email: Liaisons@ucsf.edu
  • If you wish to confirm that a specialty department received your referral, please call: 1-800-400-7337

How do I register as a referring office?

Your physician liaison will ask for a list of the physicians and nurse practitioners that refer patients from your office, along with your office fax number, and then assign you a referral fax number. If you don't know who your liaison is, please call Physician Liaison Services: (510) 428-3043.

How to Refer a Patient to UCSF Benioff Children's Oakland

1. Download a referral form from below

2. Gather patient information

3. Send materials to us

We’re available M - F, 8 a.m. – 6 p.m. Pacific Time

  • Call: (877) 822-4453  (877-UC-CHILD)
  • Fax Oakland: (510) 985-2202

Access


Referral Forms

  1. Standard Referral (Use for any referral that does not have a specific Specialty-Referral form listed)
  2. Diagnostic Imaging, Radiology, MRI Referral
  3. Emergency Department Referral
  4. Fetal Medicine Program Referral
  5. Mental Health & Child Development Referral
  6. Occupational Therapy Patient Referral & Prescription Form
  7. Pediatric Rehabilitation Inpatient Referral
  8. Physical Therapy Patient Referral & Prescription Form
  9. Pulmonary Function Test Request
  10. Sleep Study Polysomnography Order and Request
  11. Speech Therapy Patient Referral & Prescription Form

Questions?


COVID-19 Test Referrals - Triage Guide

COVID-19 drive-through testing is available at UCSF Benioff Children’s Hospitals by referral only.

Refer only pediatric patients who have:

  • Symptoms suggestive of COVID-19 who have not been tested recently 
  • High risks for complications and have been exposed to confirmed COVID-19 infected people

You may fax your referral to: (510) 450-7975

Outpatient Referral FAQs

What if I need to send notes or an authorization later?

We require the patient information listed below to relate the new documents to the original referral. Be sure the following information is printed legibly on the authorization or medical notes:

  • Patient Name
  • Birth Date
  • Referral Department Name
  • Fax completed forms to: (510) 985-2202 
    We will reply with a confirmation fax.

Should urgent referrals be sent to the fax line?

No. For urgent referrals, please call the specialty department directly and have the referring physician speak to the specialist on call. Specialties such as Cardiology and Hematology/Oncology use these consults to determine how soon a patient needs to be seen.

Who makes the appointment?

Your patient can call the access center to schedule an appointment:

  • (877) 822-4453 (877-UC-CHILD)

Your patient's family can also call the specialty department directly. While some Benioff Children's departments contact the family to schedule an appointment, they should call the department if they have not received a confirmation of the appointment. Processing the fax referral will take up to one day.

How is my fax referral managed?

Your fax is received and stored on a secure server. Your referral is then routed to the appropriate department for processing. A fax-confirmation reply is sent thanking you for the referral. The fax-confirmation includes: Patient name; Date of birth; Department referred to; Date and time we received your fax.

Who do I call with questions?

Call the Pediatric Access Center at:  (877) 822-4453  (877-UC-CHILD)

Questions about the referral management system should be directed to your physician liaison.

Physician Liaison Services:

  • Phone: (510) 428-3043
  • Email: Liaisons@ucsf.edu
  • If you wish to confirm that a specialty department received your referral, please call: 1-800-400-7337

How do I register as a referring office?

Your physician liaison will ask for a list of the physicians and nurse practitioners that refer patients from your office, along with your office fax number, and then assign you a referral fax number. If you don't know who your liaison is, please call Physician Liaison Services: (510) 428-3043.