Transport & Transfer Services

Emergency Transport & Transfer Services Round the Clock

When a child is critically ill or injured, expert transportation can mean the difference between life and death. The region's most critically injured or ill children and infants are transported to Children's Hospital Oakland’s because of our nationally recognized pediatric tertiary care and our ACS verified Level 1 Pediatric Trauma Center (one of only five in California).

Our Critical Care Transport Team is highly skilled and experienced in the special needs that children have during this important transitional phase of their care. The Transfer Center is staffed with critical care registered nurses (RNs) who have special training in caring for patients with traumatic conditions.

One call to 877-UC-CHILD connects pediatric providers with:

  • Children's Emergency Department, NICU, PICU, or ICU
  • Children's pediatric specialists for urgent consultation
  • Expert, round the clock, local, regional, and national patient transfer and critical emergency transportation
  • Transport by ambulance, fixed wing aircraft, or helicopter
  • Transport team representing multiple medical specialties to manage complex transports for children and infants with a wide variety of medical, cardiac, neonatal, surgical, and traumatic conditions.

Transfer Center communication specialists work closely with community providers (physicians, nurses, administrative staff) to handle all aspects of the patient transfer.

Transport a Patient

  1. Phone: 877-822-4453 (877-UC-CHILD)

  2. Provide the Transfer Center coordinator with:

    • Referring physician/hospital information:
      • Facility Name
      • Requestor Name & Phone Number
      • Referring Physician Name & Phone Number
    • Patient Information
      • Patient Name, Gender, Birth Date, Weight
      • Diagnosis
      • Level of Care Needed (e.g., General Peds Unit, PICU, NICU)
      • Parent/Guardian Name
  3. Send Patient Records and Supporting Medical Information with the Patient:

    • Medical Record
    • Diagnostic Images
    • Lab Results
    • Home Address & Phone Number
    • Medical Insurance Information (After transfer is accepted)